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Invoicing and Making Payments

Your factoring invoice is issued by the Association on a quarterly basis, in arrears. This invoice includes our management fee, your buildings insurance premium, your cyclical maintenance fund contribution and your share of common repairs and other relevant service costs.

The quarterly invoices cover the periods:

  • 1st April to 30th June
  • 1st July to 30th September
  • 1st October to 31st December
  • 1st January to 31st March

Quarterly invoices will normally be issued within one calandar month of the period end.

How to pay your factoring bill

You can pay your factoring bill a number of ways:

  • Allpay Card

All owners receive an Allpay card shortly after moving into their property. This card has a unique reference number that identifies the payments you make and ensures that the payments are made to the correct account.

You can use your Allpay cad at the Post Office and and PayPoint outlet.

You can also use your Allpay card to pay over the internet www.allpayments.net

  • Direct Debit

You can pay your factoring monthly by Direct Debit through your Bank or Building Society. If you want to make payments using this method please contact our office on 0141 429 3900 and a member of staff will assist you

  • Debit Card/Credit Card

To pay your bill by debit or credit card phone Allpay on 0844 225 5729. You will need your factoring reference number to make your payment.

Please note that if you are paying by credit card there will be a 2.5% administration charge. This charge will be included in your next factoring bill.

New Gorbals Housing Association can take debit/credit card payments over the phone on                  0141 429 3900.

  • Cheque

You can pay your account at New Gorbals Housing Association's office by cheque.