You can pay your Rent in any of the following ways:

Direct debit – Ensure your payments are made automatically and on time. Forms are available at the office or contact your housing officer for help setting this up

Visit your My New Gorbals Tenant Portal.  You will also be able to check your rent balance, report a repair or make a complaint

Pay online – Use your Account ID (the same Account ID you use with the Tenant Portal).  You can make as many one-off payments via the link allpay

allpay mobile app – Want to make regular payments online, download the allpay app.  Use the allpay payments app to make secure payments 24/7.  When using this for the first time, you will need to create an account with allpay.  You’ll also need your 19 digit PRN number, this can be found on your allpay card, otherwise, contact the office on 0141 429 3900 to find out.  Once linked to your account, you’ll be able to pay quickly and keep track of your payment history.

allpay card at any Post Office or shop where you see the PayPoint sign.  allpay cards are easy to use, you simply hand over the payment and your card.  The till operator will give you a receipt, which you should keep as proof of payment.

Telephone 0330 041 6497.  You will need your 19 digit allpay PRN Number, otherwise please hold and you’ll get through to an advisor.

We do not take cash payments at the office