Our Policies and Key Documents
Below is a list of our policies and key documents relevant to our tenants and service users.
| Title | Size | Download | |
|---|---|---|---|
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Abandonment Policy | 0Mb | Download |
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Allocations Policy | 0.46Mb | Download |
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Annual Accounts 2024/25 | 5.26Mb | Download |
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Annual Complaints Report 2024/25 | 0.13Mb | Download |
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Annual Procurement Strategy 2024-25 | 0Mb | Download |
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Annual Assurance Statement 2025 | 0.05Mb | Download |
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Anti-social Behaviour Policy | 0Mb | Download |
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Asbestos Management Plan | 0Mb | Download |
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Asbestos Management Policy | 0Mb | Download |
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Code of Conduct | 0Mb | Download |
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Committee Members Expenses and Loss of Earnings Policy | 0Mb | Download |
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Complaints Handling Procedure | 0Mb | Download |
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Death of a Tenant Policy | 0Mb | Download |
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Decant Policy | 0.19Mb | Download |
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Domestic Abuse Policy | 0Mb | Download |
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Engagement Plan from SHR 2025-26 | 0Mb | Download |
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Estate Management Policy | 0Mb | Download |
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Equality, Diversity and Inclusion Policy | 0Mb | Download |
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Factoring Policy | 0Mb | Download |
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Guide to Information | 0.28Mb | Download |
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Health and Safety Policy Statement | 0Mb | Download |
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Health and Safety at Work Policy | 0Mb | Download |
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Membership Policy | 0Mb | Download |
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Mid Market Rent Allocations Policy | 0Mb | Download |
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NGHA Rules | 0Mb | Download |
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Rent Increase 2026/27 Proposal Paper | 0.17Mb | Download |
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Rent Management Policy | 0Mb | Download |
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NGHA Staff Structure | 0.58Mb | Download |
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Owners Satisfaction Report 2024 | 0Mb | Download |
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Tenancy Changes Policy | 0Mb | Download |
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Tenant Allowance and Compensation Policy | 0Mb | Download |
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Tenant Participation and Engagement Strategy | 0Mb | Download |
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Tenant Satisfaction Report 2024 | 0Mb | Download |
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Unacceptable Actions Policy | 0Mb | Download |
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Your Right to Repair | 0Mb | Download |
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Void Management Policy | 0Mb | Download |
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Whistleblowing Policy | 0Mb | Download |