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Factoring Assistant

New Gorbals Housing Association (NGHA) is a dynamic community-controlled organisation. Our offices are based in the heart of the Gorbals, within walking distance of Glasgow City Centre. Owning and managing 2,600 homes for rent and factoring over 1,900 owners homes, we are committed to:

  1. providing the highest possible quality housing, environment and services to all of our customers, and
  2. maximising our contribution to the overall regeneration of the Gorbals, addressing wherever possible the needs of those in the community who are disadvantaged.

As a Factoring Assistant you will support the association in our delivery of services to our factored owners and other non-SST tenures within the community. In addition, you will be able to demonstrate:

  1. Experience of understanding of relevant legislation relating to factoring, shared ownership and Mid- Market Rent.
  2. Excellent communication both verbally and written to effectively deal with estate management and repairs issues.
  3. Conducting estate inspections.
  4. Excellent communication, presentational and policy writing skills.

If you feel that you are the right candidate, then we would be delighted to hear from you.

For more information on the role and how to apply, please download our Recruitment Pack and Application Form below.

Salary: EVH Grade 5, PA13 to PA16 £30,250 to £33,617.

Please note the closing date is 12.00 Noon on Monday 25th August 2025 with interviews held on Thursday 4th September 2025.

Location: 200 Crown Street, Glasgow, G5 9AY

To apply, please send your completed Application Form and Equal Opportunities Monitoring Form to recruitment@newgorbalsha.org.uk

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