Mid-Market Rent is a Scottish Government Initiative which aims to help working households, on low and modest incomes, that may be having difficulty accessing social rented housing or buying their own home.
Although the rents that apply for mid-market rent properties are higher than social rented properties, these homes offer affordable housing with lower rents than the private rental market and an assurance that all tenants will be living in a good quality home with a landlord who offers a high standard of customer service.
Our mid-market rent properties are supplied with floor coverings, blinds and high quality white goods.
You can read our Mid Market Rent Allocations Policy here.
Here you’ll find the answers to our most frequently asked questions about Mid-Market Rent.
If you can’t find what you’re looking for, you can contact us:
We can only accept MMR applications when properties are available, which will be marketed on this website and our social media channels. We do not hold a waiting list for these properties.
The properties are available to households who have low to moderate incomes:
We will accept applications from anyone aged 16 or over whose income falls within the above income thresholds.
We will give priority to the following:
Our Allocation Policy states we will not accept applications from existing owner-occupiers for these properties.
You should have received a Tenant Handbook when you moved into the property. This handbook should contain the basics of what you need to know about your tenancy, and about New Gorbals Property Management.
The handbook can also be downloaded here.
New Gorbals Property Management is committed to providing high-quality customer services. We value complaints and use information from them to help us improve our services. If something goes wrong or you are dissatisfied with our services, please tell us.
You can do this by:
You can read our Complaints Handling Procedure here which tells you about our service standards and what you can expect from us
You can complain about things like:
Your complaint may involve more than one of our services or be about someone working on our behalf.
What Can’t I Complain About?
There are some things we can’t deal with through our complaints procedure. These include:
If, after you have been through our complaint procedure, you are still not satisfied you can ask the Housing and Property Chamber First-tier Tribunal for Scotland for an independent review of the complaint. If other procedures or rights of appeal can help you resolve your concerns we will give information and advice to help you.
If you require to contact the Housing and Property Chamber, you can:
More details about the Housing and Property Chamber and what they do can be found on their website https://www.housingandpropertychamber.scot/
Our subsidiary New Gorbals Property Management (NGPM) Ltd offers mid-market rent properties for let in the Gorbals. NGPM Ltd is a non charitable company and a not for profit organisation.
New Gorbals Property Management Ltd is;
New Gorbals Property Management will provide a high quality service at a competitive rate and is committed to high standards of service delivery and local community control.
Contact Us
Telephone: 0141 429 3900
Email: mmr@newgorbalspm.co.uk