Pay Your Rent
You can pay your rent in any of the following ways:
Via our Tenant Portal
By direct debit – forms are available at the office
By using your Allpay card at any Post Office or shop where you see the pay point sign
By telephone on 0330 041 6497
On the internet with your rent payment card http://www.allpay.net/
Allpay cards are easy to use, you simply hand over the payment and your card. The till operator will give you a receipt, which you should keep as proof of payment.
We do not take cash payments at the office.
Are You Struggling to Pay Your Rent?
If you are finding it difficult to pay your rent, we can offer support and advice. Contact your housing team as soon as you know there’s a problem.
They can talk to you about:
- A manageable payment plan for any rent arrears
- Benefits you may be entitled to but aren’t currently claiming
- Making an appointment with our Welfare Rights team, who can advise you on benefit claims and other forms of support such as help with heat and energy payments.