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Emergency Repairs

In the event of an emergency, please call us immediately on 0141 429 3900 during office hours, our contact our out-of-hours service on 0800 783 7937.

Emergencies include situations such as:

  1. gas leaks
  2. fires
  3. floods
  4. power failures
  5. serious storm damage
  6. serious water penetration.

Emergency repairs are problems which put at risk health, safety or security or where delay could result in significant damage to the property.

Where emergency repairs cannot be fully completed at a first visit, the property will be made safe and the repair completed as soon as possible. Our target response time is attendance within 4 hours to make safe or complete the emergency repair.

Other useful numbers are:

Scottish Power (Emergency) 0845 27 27 999

National Grid (Gas Emergency) 0800 111 999