Receptionist

New Gorbals Housing Association (NGHA) is a dynamic community-controlled organisation. Our offices are based in the heart of the Gorbals, within walking distance of Glasgow City Centre. Owning and managing 2,600 homes for rent and factoring over 1,900 owners homes, we are committed to:

1. providing the highest possible quality housing, environment and services to all of our customers, and
2. maximising our contribution to the overall regeneration of the Gorbals, addressing wherever possible the needs of those in the community who are disadvantaged.

As the main Receptionist, you will be responsible for the daily operation of the Association’s front facing reception and telephone operations.

You will be based in reception alongside maintenance colleagues, and you will be expected to support the work of each other when reception or telephones are busy in respect of basic maintenance and or housing management enquiries.

You will further be expected to work constructively with colleagues, teams, and external agencies to deliver positive outcomes for our tenants and community, as well as contribute to the association’s business improvement and overall performance.

This post is the main front facing role within the Association and therefore not subject to our Hybrid working policy.

If you feel that you are the right candidate, then we would be delighted to hear from you.

For more information on the role and how to apply, please download our Recruitment Pack and Application Form.

Salary: EVH Grade 4, PA9 to PA12 £25,755 to £29,124

Please note the closing date is 12.00 Noon on Monday 27th October 2025 with interviews held on early November 2025.

Location: 200 Crown Street, Glasgow, G5 9AY

To apply, please send your completed Application Form and Equal Opportunities Monitoring Form to recruitment@newgorbalsha.org.uk

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